Shipping & Returns

We believe in a better future! Therefore your orders will be packed in recycled cardboard boxes. Orders in Belgium and above €39 are shipped free of charge! Shipments in Belgium will be delivered by Bpost, which takes on average 1-2 days. Orders outside of Belgium will be delivered by DPD or one of their partners. Please find our shipping details below: 
 Shipping countries Shipping fee Free shipping from Estimated shipping time
Belgium €5,99 €39 1-2 days
Netherlands €5,99 €49 2-3 days
Germany  €7,99
3-4 days
Luxembourg €7,99
2-3 days
3-4 days 
Do you want to return a product? Contact us and we will provide you a document to fulfil the retour. You have 14 days time from the date of receipt to return products from your order. After 14 days products will not be accepted for retour. Pay attention: opened and used products, and products on sale cannot be returned. K-care reserves the right to reject products which have been opened, used or were purchased as a 'promotion' or 'sale' item. Once we have received and inspected your returned product(s), you will be notified by an email. Within 14 days after our notice you will be refunded to your original method of payment. Please note that a fee is applicable when returning products. This fee includes the shipment from your address to us and is approximately €7. 
Did you not receive your product, did you fill in the wrong address or do you require any further information regarding to shipping & returns? Please contact us